I recently went to chuckee cheese and my son was walking to the front desk and slipped on a wet floor.He got a huge bump on his head.At the restauraunt there was no caution signs saying that there was a wet floor.And the manager was laughing and flirting with some girls.I let him know of the situation and he got angry at me and told I should watch my son.Now I want to know what can be done for their lac of housekeeping?
Answer:
well i have a daughter and i know what i would do i would have her checked out of course and would want a copy of all paper work that they had done on her. i would then send in a complaint telling them how i felt and hat the manager was rude and showed no concern becuase he was to busy flirting. then i would take it to court and have them pay all my bills and if possible try to get more money out of them just for the fact the guy was rude and didnt do anything to try and help you out. telling you you need to watch your son isnt something you want to hear your parent of course you watch your child but you are at a place for kids to play you shouldnt have to worry about a floor being wet if it is not marked. you should have told him to do his job and mark a floor when its wet and not be flirting.
first up a bag of ice on the bump to reduce the swelling. It will heal on its own. If he has NOTICEABLE brain damage, you can sue the restauraunt ( but that's not going to do any go). But you can't do anything about brain damage.
take your son to the hospital to check for serious injuries, then go back and complain to the manager, take it to court if need be.
I don't want to encourage you to sue. But I would defiantely send a letter to corprate, and to the manager at the restaruant that this happened to. Let them know that you are extremely unhappy. They might be able to compensate somehow.
Why do people always want to blame somebody else for their misfortunes ? When did we abrogate responsibility for our own actions ?
Incidentally, do you put out signs before you wash your own floors?
File a complain with your local health department or Labor and Industries. Both agencies would be interested in this issue. Or you can find a way to complain to the upper management about the local employees you might find this information on the companies web site. Below I found the companies contact information if you want to go that route. Hope your son is feeling okay!
Go on the internet and find the corporate office address for Chuckee Cheese and write to them. Give them specifics; wet floor, no warning signs, the managers response and exactly what the manager was doing.
At the same time, if I were you - I'd contact a lawyer.
since the management was rude to you I would write a letter to the corporate office and the local restaurant and complain about the safety standards and rude behavior of the staff in this chuck e cheese. Put in that the manager was flirting with some girls and got angry when you told him about the wet spot in the floor. I would also put cc: at the bottom and put that you sent one to the local restaurant and to corporate office. The corporate office will be contacting that manager i am sure once they get the letter. If your son didn't go to the Dr and didn't receive any injury besides the bump then you probably wouldn't' gain anything from suing them. But the manager might lose his job or be demoted for such behavior. Keep a copy of the letter for yourself.
IF HE FELL ON THE FLOOR,YOU HAVE TO GO TO THE DOCTORS OFFICE OR EMERGENCY ROOM IN 24HR,YOU HAVE A CASE BUT YOU MUST HAVE YOU AN YOUR SON CALL A LAWYER AND GET SOME POINTERS, IF THEY LEFT THE FLOOR WET AND NO SIGN AND THE ARROGANCE HE SHOWED TO YOU
i would sue there *** big time ur son could have gotten really hurt
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